Shipping Policy
Shipping Policy
Effective Date: [01/02/2025]
At AERUN, we aim to deliver your orders quickly and securely. Please review our shipping policy to understand how we process and ship your orders.
1. Shipping Destinations
We currently ship to [India]. If your location is not listed, please contact our support team for assistance.
2. Processing Time
- Orders are processed within [7] business days (excluding weekends and holidays).
- Once processed, you will receive a confirmation email with tracking details.
3. Shipping Methods & Delivery Time
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | [3] - [7] days | 29 Rs |
| Express Shipping | [X] - [X] days | 89 Rs |
Delivery times may vary based on your location and external factors such as carrier delays, customs processing, and holidays.
4. Shipping Charges
- Shipping costs depend on the destination and selected shipping method.
- Free shipping is available for orders over [No Fix], if applicable.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order using [tracking link or carrier website].
6. Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please contact us.
- AERUN is not responsible for shipping delays caused by unforeseen circumstances such as weather, customs, or courier issues.
7. Customs, Duties & Taxes
- International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
- AERUN is not liable for additional charges imposed by customs authorities.
8. Incorrect Address & Failed Delivery
- Please ensure your shipping address is correct at checkout.
- If a package is returned due to an incorrect address, re-shipping fees will apply.
9. Damaged or Missing Items
- If your order arrives damaged, please contact us within [3] hours with photos of the item and packaging.
- Missing items must be reported within [3] hours of delivery.
10. Contact Us
For any shipping-related inquiries, feel free to reach out:
📧 Email: help.aerunstore@gmail.com
📱 Phone: 9569030838
💬 WhatsApp Help: Chat with us on WhatsApp